Rust Bullet processes and ships most orders received by 12:30 pm, PST, Monday through Friday, the day the order is received. Any orders placed after 12:30 PST, will ship the following business day. We are located in Reno, Nevada with scheduled delivery transit times of one to six business days to the 48 contiguous United States.
Your package will be shipped by UPS Ground Service.* UPS guarantees the day of delivery for every ground package shipped to any address within the 48 contiguous states. UPS Ground packages are delivered anytime between 9:00 a.m. and 7:00 p.m., Monday through Friday.
After you have placed your order, Rust Bullet will send an order confirmation to your e-mail address. You will also receive an e-mail shipping notification from UPS that includes the Tracking Number for your package. Tracking numbers are used by UPS to identify and trace every package to its destination. You can check the status of your package by using the link provided on your UPS shipping notification.
You can track your package anytime by using the link below or by calling UPS directly.
UPS Package Tracking: www.ups.com
UPS Customer Service Phone: 1-800-457-4022 24/7
*Orders with shipping destinations to Hawaii, Alaska, Puerto Rico or to Post Office Boxes, will be shipped via the United States Postal Service (USPS), Parcel Post Service. Larger containers and commercial size orders of Rust Bullet will be shipped best way.
International orders are subject to additional charges. To place an international order, please call our Customer Service Department at 1-800-245-1600.
If you would like to order by phone or need assistance from a Customer Service Representative, please call toll free at 1-800-245-1600, Monday through Friday, 8:30 a.m. to 5:00 p.m., PST or e-mail us at Support@RustBullet.com