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Project Information:
Project Name: DIY – Steel Hull Houseboat
Contractor and Applicator: Ted Thompson
Harrison, Arkansas, USA
Project Description:
Praise for Rust Bullet,
I have a steel hull houseboat which I keep on Table Rock Lake just north of here. Some surface rust has developed on the inside of the hull, which I intend to treat with Rust Bullet. I just wanted to tell you what a pleasure it has been doing business with you from your website. Everyone should set up their sites to perform as well as yours. I didn’t know what product to use. Your website convinced me to use Rust Bullet. But there’s more.
You provided full information about the products you sell. This is incredibly helpful for an uninformed buyer (like me) who has never bought a rust control product before, and who has never purchased anything from your company.
You provided complete contact information. You don’t hide your address and phone number like some of these outfits do, in fact, you encouraged contact.
You provided immediate acknowledgement of my order. Within seconds of ordering, I got a confirmation email.
You provided immediate processing and shipping of my order, complete with UPS tracking number.
In short, your website gave me everything I needed to make a buying decision, and then kept me fully informed of the status of my purchase.
If your Rust Bullet product works as well as your website — and I expect it will — it will have been nothing but a pleasure doing business with you.
Well done. My appreciation, and highest compliments.
Regards,
Ted Thompson
Harrison, AR
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