Terms of Service and Disclaimer

IMPORTANT – Please read this information carefully before using this Website. Access to and the use of the Website, its content and materials is conditioned upon your acceptance and compliance with these terms in full. If you do not accept these terms you should leave the Website immediately and cease any further use of any content and materials you have obtained from the Website.

Copyright and Usage of Content.

Rust Bullet, LLC owns the copyrights and other rights to the contents and materials on this Website. You are authorized to view, download and reproduce the materials at this Website only for your internal information provided that you retain all notices contained in the original material, only use images with surrounding text relating to the images and include the following copyright notice:

Rust Bullet, LLC. All rights reserved

No further publication or commercial use may be made of the materials on this Website without the express written permission of Rust Bullet, LLC.

You may not make any part of this Website available as part of another website whether by hyperlink framing on the internet or otherwise. This Website and its content may not be used to construct a database of any kind nor may the same be store (in whole or part) in databases for access by you or any third party or to distribute any database containing all or part of the Website or its content.

Other Terms and Notices May Apply. Nothing contained in this Legal Information Page is intended to modify or amend any agreement currently in effect between you and Rust Bullet, LLC.

Although these terms of use are intended to apply generally to all content located under www.RustBullet.com, this Website may contain other proprietary notices and conditions of use, the terms of which must also be observed and followed as they apply to the particular portions of this Website for which they are intended. Rust Bullet, LLC may revoke or modify any of the rights stated in this Legal Information Page at any time by updating this page.

Other Intellectual Property Rights. Please note that any product, process or technology described in the materials on this Website may be the subject of other intellectual property rights reserved by Rust Bullet, LLC and are not licensed hereunder. Rust Bullet® and other brand names in this Website are the worldwide trademarks or registered trademarks of Rust Bullet, LLC. Trademarks of other parties are identified wherever possible and Rust Bullet, LLC acknowledges their rights.

Disclaimers. THE INFORMATION CONTAINED IN THIS WEBSITE IS PROVIDED TO YOU “AS IS,” FOR YOUR INTERNAL INFORMATIONAL PURPOSES ONLY, WITHOUT ANY REPRESENTATION OR WARRANTY OF ACCURACY OR COMPLETENESS OF INFORMATION OR OTHER WARRANTY OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OF QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT WILL RUST BULLET, LLC BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES FOR USE OF THIS WEBSITE OR RELIANCE UPON ANY INFORAMTION OR MATERIAL ACCESSED VIA IT OR ANY OTHER HYPERLINKED WEBSITE INCLUDING, BUT NOT LIMITED TO DAMAGES ARISING FROM LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, EVEN IF RUST BULLET, LLC IS EXPRESSLY ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES, TO THE FULLEST EXTEND ALLOWABLE BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES AND REPRESENTATIONS, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

The material on this Website could contain technical inaccuracies or typographical errors, and information will be changed, updated and deleted without notice. Rust Bullet, LLC may make improvements and/or changes in the products and/or the programs described in this material at any time. Rust Bullet, LLC makes no warranties that this Website will operate uninterrupted or error free or that defects will be corrected. Rust Bullet, LLC does not warrant that this Website is compatible with your computer equipment or that this Website or its server is free of errors or viruses, worms, or “Trojan horses” and Rust Bullet, LLC is not liable for any damage you may suffer as a result of such destructive features.

Additionally, Rust Bullet, LLC makes no representation or warranties whatsoever about any other Website which you may choose to access through this Website. Links provided by Rust Bullet, LLC to such Websites are provided solely for your convenience and should not be deemed to imply that Rust Bullet, LLC endorses those Websites or any content therein.

Shipping & Delivery

Rust Bullet typically ships small package orders received by 12:30 pm PST, Monday through Friday, the day the order is received. Orders placed after 12:30 PST, typically ship the next business day. Special, larger, custom, distributor, insufficient stock item orders, or circumstances beyond Rust Bullet’s control, may result in additional lead times that may delay shipment beyond the initial 24 hour window. If you have not received a shipment confirmation and need a time frame for your delivery, please contact Rust Bullet customer support. We ship from Reno, Nevada with average transit times of 1-6 business days to the 48 contiguous United States. Orders within the 48 contiguous United States will be shipped by Ground Service. Small parcel orders shipping to Hawaii and Alaska typically ship USPS Ground Advantage service, so please provide a shipping address that is deliverable by the United States Postal Service. USPS Ground Advantage service typically has longer transit times. Canada orders have an estimated scheduled delivery time of 3-8 business days, and will be shipped via UPS Standard Ground International Service. Canada Customs require Canadian recipients to pay PST, GST, HST and any additional duties and taxes on shipments entering Canada. Broker Fees are also charged to process shipments and present requisite documents to Canada Customs on Behalf of the importer. Please be aware UPS will request payment of these charges at time of delivery. After receiving your tracking information, you may call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating payment on delivery. Larger, pallet size, orders will be shipped ground freight, best way. Please contact Rust Bullet Customer Service for rates. We currently do not accept online orders to areas outside the 48 contiguous United States or Canada.

Attention Alaska & Hawaii customers: We currently do not accept online orders to Alaska & Hawaii as special rates do apply. Please contact us at 1-800-245-1600 or Email us to place your order. *Orders with shipping destinations to Hawaii, Alaska, Puerto Rico or to Post Office Boxes, will be shipped via the United States Postal Service (USPS). Larger containers and commercial size orders of Rust Bullet will be shipped best way. International orders are subject to additional charges. To place an international order, please call our Customer Service Department toll free at 1 (800) 245-1600, or 1 (775) 829-5606. If you would like to order by phone or need assistance from a Customer Service Representative, please call toll free at 1-800-245-1600, Monday through Friday, 8:30 a.m. to 5:00 p.m., PST or e-mail us at Info@RustBullet.com

Rust Bullet Products are considered Dangerous Goods when shipped via air or ocean. If you require expedited shipping or international shipping, please contact us for a quote. Large containers and pallet size orders will be shipped best way. Additional shipping charges may apply.

To relieve some shipping costs to areas outside the US, including Canada, Hawaii, and Puerto Rico, we have over 30 distributors and re-sellers around the globe. Please be sure to check with a distributor closest to your location, by clicking HERE.
After you have placed your order, Rust Bullet will send an order confirmation to your e-mail address. When your order ships, you will also receive an e-mail shipping notification that includes the tracking number for your order. If you have any questions or concerns after your order has left our facility, please feel free to contact the designated carrier directly. Please have your tracking number available.

Privacy & Security

Please refer to our Privacy Policy HERE.

Returns & Replacements

It is the customer’s responsibility to notify Rust Bullet, LLC within three (3) days of receipt of the order, regarding order errors. Cancellations are accepted if the order has not been shipped. Rust Bullet, LLC will refund 85% of the product purchase price if the product is returned unopened and undamaged within Thirty (30) days from the date of purchase. Rust Bullet Specials and kits must be returned complete and unopened. Fifteen Percent (15%) of the product purchase price will be retained as a restocking fee and will not be refunded. Refunds will not be issued on orders consisting of 100/+ gallons, custom orders, special orders. Shipping and Handling charges/fees are non-refundable. Shipping costs on all returned items must be prepaid by the customer. All returns must be properly packaged to ensure they are received undamaged. It is recommended that the customer purchase full insurance to cover loss and/or damage of all returns and to use a carrier and the appropriate shipping method, which provides proof of delivery.

Ordering

You may place your order online using our secure online ordering system at www.RustBullet.com, or by calling our Customer Service Department at 1-800-245-1600, Monday through Friday, 8:30 a.m. to 5:00 p.m., PST or click HERE.

Payment, Pricing & Promotions

We accept payment via Visa, Mastercard, American Express, Discover, and Paypal. If you wish to obtain a quote and forward a check or money order, the Rust Bullet Customer Service Department would be pleased to provide you with the required payment amount. Receive flat rate shipping of $9.75 on orders shipping to the 48 Contiguous United States. Offer good for in stock items that can be ground shipped in the 48 contiguous United States. In some cases, overweight charges may apply. Multiple quantities or special orders may result in additional charges. We reserve the right to cancel all promotions at any time for any reason.

Rust Bullet LLC Limited Warranty

Rust Bullet LLC warranties products against manufacturers’ defects. This limited warranty issued by Rust Bullet LLC covers only paints/coatings products manufactured by Rust Bullet LLC. This limited warranty covers such products for manufacturing defects only.  All warranties issued by Rust Bullet LLC cover only paint/coating products manufactured by Rust Bullet LLC.  Rust Bullet LLC’s entire liability shall be limited to the replacement of paint for the area affected or a refunds of the original purchase price and will be at the discretion of Rust Bullet, LLC. This warranty does not cover labor for the application of any product. WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU. UNDER NO CIRCUMSTANCES WILL OUR LIABILITY BE MORE THAN THE AMOUNT PAID FOR THE PRODUCT WHICH IS THE SUBJECT OF A CLAIM. All warranties cover such products applied according to manufacturer’s instructions, including but not limited to proper surface and product preparation, spread rates, mil thickness, dry times and re-coat times as applied on a sound substrate. This limited warranty is non-transferable, requires original receipts and is valid for one year from date of purchased as evidenced by the original purchase receipt. This limited warranty is in lieu of all other warranties, express or implied. This limited warranty is to the original purchaser only, and excludes product damage due to application error, product abuse, or product misuse.